SparkMind Node
Last Updated: March 2025
At SparkMind Node, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our website and services.
We're committed to transparency. If something here doesn't make sense or you have questions about how we handle your data, just reach out. We're always happy to explain.
SparkMind Node operates from 16 Palmerston Rd, Southsea, Portsmouth, Southsea PO5 3QH, United Kingdom. We provide education and training in user interface design, helping people develop practical skills for real-world projects.
For data protection purposes, we act as the data controller. That means we're responsible for deciding how and why we process your personal information.
We only collect information that helps us provide better service or that you've specifically chosen to share with us. Here's what that includes:
We use cookies to make our website work properly and to understand how people use it. Some are essential (the site won't function without them), while others help us improve your experience. You can control non-essential cookies through your browser settings.
We're not in the business of collecting data for its own sake. Everything we collect serves a specific purpose:
| Purpose | Legal Basis |
|---|---|
| Responding to your enquiries and providing information about our programmes | Legitimate interest in growing our business |
| Processing enrolments and delivering educational services | Contract performance |
| Sending programme updates and relevant educational content | Legitimate interest (with easy opt-out) |
| Improving our website and understanding user behaviour | Legitimate interest in service improvement |
| Complying with legal obligations like tax requirements | Legal obligation |
We won't use your information for anything that would surprise you. And we definitely won't sell your data to third parties or use it for unrelated marketing.
We keep your information within our team wherever possible. But sometimes we need to share it with trusted partners who help us run our business:
All these partners are carefully selected and bound by strict data protection agreements. They can only use your information for the specific purposes we've approved.
If we're legally required to share information (like in response to a court order), we'll do so. But we'll always verify the request is legitimate first.
Most of your data stays within the UK. However, some of our service providers (like cloud hosting companies) operate internationally, which can mean your information is processed outside the UK.
When this happens, we make sure appropriate safeguards are in place. This includes using providers that comply with UK data protection standards or implementing standard contractual clauses approved by the Information Commissioner's Office.
UK data protection law gives you significant control over your personal information. Here's what you can do:
Request a copy of the personal information we hold about you. We'll provide it in a commonly used format within one month.
Ask us to fix any incorrect or incomplete information. We want our records to be accurate too.
Ask us to delete your data in certain circumstances (though we may need to keep some information for legal reasons).
Tell us to stop using your information for specific purposes, like marketing communications.
Request that we limit how we use your data while we resolve a dispute or verify accuracy.
Get a copy of your data in a machine-readable format to transfer to another service provider.
Send your request to info@sparkmind-node.com. We'll respond within one month (or let you know if we need more time for complex requests).
We might ask for proof of identity before fulfilling certain requests, but only to protect your information from unauthorised access.
We don't keep your data longer than necessary. Here's our general approach:
If you've been inactive for an extended period, we'll reach out before deleting your information to check if you'd like us to keep it.
Protecting your information is something we take seriously. We've implemented multiple layers of security:
No system is completely foolproof, but we do everything reasonable to protect your data. If we ever experience a security breach that affects you, we'll notify you and the ICO as required by law.
Our programmes are designed for adults aged 18 and over. We don't knowingly collect information from anyone under 16 without parental consent.
If you're a parent and believe your child has provided us with personal information, please contact us so we can remove it.
Privacy regulations change, and our practices evolve. When we update this policy, we'll change the date at the top and notify you if the changes are significant.
For minor updates, we'll post the revised policy here. For major changes affecting how we use your data, we'll send you an email.
We hope you'll never need this section, but if you're unhappy with how we've handled your personal information, you have the right to complain.
Start by contacting us directly so we can try to resolve the issue. If you're still not satisfied, you can lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority.
You can reach the ICO at ico.org.uk or call their helpline on 0303 123 1113.
If anything in this policy is unclear or you have specific questions about how we handle your information, we're here to help.